Patient Registration Representative - Onsite - Overnight - Ascension Sacred Heart Navarre

R1 • Navarre, FL

7d • Onsite

About The Position

R1 is hiring a Patient Registration Representative at Ascension Sacred Heart Navarre in Navarre, Florida. The representative is a frontline contact for patients, providing fast, compassionate, and accurate access to care. The role involves checking in patients and families, gathering and entering information across computer systems, and supporting smooth patient flow and hospital operations. Representatives help patients who may be ill, anxious, confused, or overwhelmed, and coordinate with nurses, physicians, and care teams.

The position offers training for candidates without a healthcare background and provides exposure to healthcare administration, patient access, revenue cycle processes, insurance, and hospital operations. R1 describes opportunities for professional growth in a collaborative, supportive team environment.

The scheduled shift is Sunday, Monday, and Tuesday from 6:00 p.m. to 6:00 a.m., and Wednesday from 6:00 p.m. to midnight. The stated base pay range is $16.00–$21.10 per hour; individual pay depends on role, level, location, job-related skills, experience, and relevant education or training.

Requirements

• Exceptional customer service experience and strong communication and interpersonal skills.
• Composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfort with shifting priorities based on patient needs.
• High school diploma or GED.
• Ability to pass a background check and drug test and meet vaccination requirements.

Nice To Haves

• Experience with patient access, medical registration, insurance verification, or front desk work; this experience is not required.

Responsibilities

• Provide customer service and assist patients and families with the check-in process.
• Use multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly.
• Help minimize registration delays and support timely access to care.
• Answer patient questions with clarity and compassion.
• Build trust with patients during stressful or difficult moments.
• Navigate insurance plans and coverage details.
• Enter patient demographic and medical data.
• Collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to support smooth patient flow.

Benefits

• Competitive benefits package.
• Opportunity for growth within R1.
• Training and exposure to healthcare administration, patient access, revenue cycle, insurance processes, and hospital operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED