PRN Patient Registration Rep -- Emergency Department
About The Position
The Patient Registration Representative is responsible for inpatient and outpatient registrations for the Health System. The role obtains accurate patient identification, demographic, and financial information to register and secure patient encounters, and collects point-of-service payments as required. The representative maintains a focus on excellent customer service for patients and families and presents a professional image. This is a part-time, PRN position in the Emergency Department at Bell Hospital. The representative may provide coverage in other admitting areas as requested and perform other duties or projects assigned by management.
Requirements
- High school graduate or GED.
- Must be able to perform the professional, clinical, and/or technical competencies of the assigned unit or department.
Nice To Haves
- One or more years of experience in clerical work, registration, and/or customer service within a health care setting.
Responsibilities
- Monitor the daily schedule for patients arriving at the department, when applicable.
- Admit and register scheduled, unscheduled, and emergency patients for the assigned department.
- Conduct bedside admissions for patients directly admitted to the unit as needed.
- Obtain identification and verify demographic and insurance information; enter accurate information into the computer system.
- Greet patients and relatives, interview them, and obtain or recheck pertinent information.
- Collect co-payments or deposits as appropriate and balance the cash drawer at the end of the day.
- Explain facility policies and ensure patients or relatives understand and sign treatment consent and insurance forms at the appropriate time.
- Document information accurately on appropriate forms and enter it into the computer system.
- Comply with Medicare, Medicaid, and other insurance rules and regulations; complete MSPQ as required for admission.
- Attend and participate in relevant staff training or education.
- Manage the inventory and release of patient valuables placed in the safe according to department policy, as needed.
- Provide coverage in admitting areas as requested, following established guidelines.
- Perform other assigned duties or projects, including special projects, telephone coverage, filing, scanning, and copying.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
