PRN Patient Registration Rep -- Emergency Department

The University of Kansas Health System•Kansas City, KS

23h

About The Position

The Patient Registration Representative handles inpatient and outpatient registrations for the health system. The role obtains accurate patient identification, demographic, and financial information to register and secure patient encounters, collects point-of-service payments when required, and maintains excellent customer service and a professional image. This PRN position is based at Bell Hospital in the Emergency Department, with varied hours.

Requirements

High school diploma or GED.
Ability to perform the professional, clinical, or technical competencies of the assigned unit or department.

Nice To Haves

One or more years of experience in clerical work, registration, and/or customer service within a health care setting.

Responsibilities

Monitor the daily schedule for patients expected to arrive at the department, if applicable.
Register scheduled, unscheduled, and emergency patients for the assigned department.
Conduct bedside admissions for direct admits when needed.
Verify patient identification and enter accurate demographic, insurance, and other registration information into the computer system.
Greet patients and relatives, interview them, and obtain or verify pertinent information.
Collect copayments or deposits when required and balance the cash drawer at the end of the day.
Explain facility policies and obtain signed treatment consents and insurance forms at the appropriate time.
Document information clearly and accurately on the appropriate forms and in the computer system.
Comply with Medicare, Medicaid, and other insurance rules and regulations.
Complete the Medicare Secondary Payer Questionnaire (MSPQ) when required.
Attend and participate in relevant staff training and education.
Manage the inventory and release of patient valuables placed in the safe according to department policy, as needed.
Provide coverage in all Admitting areas as requested and according to established guidelines.
Maintain knowledge of administrative policies, department procedures, third-party coverage, and required admission and insurance documents.
Perform other assigned duties or projects, which may include special projects, telephone coverage, filing, scanning, and copying.