Patient Registration Associate (Emergency Dept)

Highland Hospital • Rochester Hills, MI

4d • $19 - $25

About The Position

This position supports patient care by providing clerical, environmental, and customer service support for the patient care unit. The role performs duties related to processing patient information for visits, which may include reception, registration, medical records management, and telephone management. The associate is responsible for accurately and promptly entering collected information into hospital information systems.

The position is 40 hours per week, from 3:00 p.m. to 11:30 p.m. It includes working every other weekend, with an additional weekday off. The hourly salary range is $18.50–$24.98. Individual pay within the range is determined using factors including market data, education, experience, qualifications, expertise, and internal equity.

Requirements

• High school diploma or GED, or equivalent experience.
• Ability to multitask in a fast-paced environment.
• Demonstrated proficient and courteous telephone skills and interactions with customers.
• Clear, professional written and verbal communication skills.
• Proficiency with Microsoft Office applications, including word processing and email.

Nice To Haves

• A.A.S. degree preferred.
• One to two years of experience in a healthcare setting preferred.
• Experience working with diverse clientele who may be facing medical difficulties preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Provide clerical, environmental, and customer service support for the patient care unit.
• Process patient information for visits, including duties that may involve reception, registration, medical records management, and telephone management.
• Enter collected information accurately and promptly into hospital information systems.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED