Patient Registration Associate (Emergency Dept)

Highland Hospital • Rochester, NY

2d

About The Position

The Patient Registration Associate supports patient care by providing clerical, environmental, and customer service support for the patient care unit. The role performs duties related to processing patient information for visits, which may include reception, registration, medical records management, and telephone management. The associate is responsible for accurate and timely entry of collected information into hospital information systems.

This position is 40 hours per week, from 3:00 p.m. to 11:30 p.m. It includes working every other weekend, with an additional weekday off. The salary range is $18.50 to $24.98 per hour. Individual pay is set within the range based on factors including market data, education, experience, qualifications, expertise, and internal equity.

Requirements

• High school diploma or GED, or equivalent experience.
• Ability to multitask in a fast-paced environment.
• Demonstrated proficient and courteous telephone skills and interactions with customers.
• Clear, professional written and verbal communication skills.
• Proficiency with Microsoft Office applications, including at minimum word processing and email.

Nice To Haves

• A.A.S. degree preferred.
• One to two years of experience in a healthcare setting preferred.
• Experience working with diverse clientele who may be facing medical difficulties preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Provide clerical, environmental, and customer service support for the patient care unit.
• Process patient information for visits, including reception, registration, medical records management, and telephone management as applicable.
• Enter collected information accurately and promptly into hospital information systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED