Patient Registrar

HCA Healthcare • Hermitage, TN

18d

About The Position

The Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to obtain pertinent account information, and verifying insurance coverage. The role may involve registering patients at workstations or at bedside using carts or computers on wheels. The registrar provides customer service, ensures charts are complete and accurate, verifies insurance and obtains required pre-certification or authorization, calculates and collects patient liability, and secures the signatures and documentation needed for treatment and payment. The position is scheduled Thursday through Saturday, 6 a.m. to 5 p.m.

Requirements

• Proficiency in Microsoft Office applications is required.

Nice To Haves

• One year of related experience is preferred.

Responsibilities

• Interview patients, relatives, or other responsible individuals to obtain identifying, demographic, insurance, and financial information.
• Register patients at workstations or bedside, including using carts or computers on wheels.
• Provide exemplary customer service and explain policies regarding services, pricing, insurance billing, and payment of accounts.
• Ensure patient charts are complete and accurate and process them according to paperwork flow needs and established productivity standards.
• Assign insurance plans accurately and verify insurance coverage and benefits.
• Determine pre-certification, authorization, or notification requirements using online or other resources; initiate required requests through Passport, online, or by phone when they have not been obtained.
• Enter registration information and authorization or referral numbers into the registration system.
• Calculate and collect patient liability amounts.
• Obtain all necessary signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Obtain copies of necessary identification and insurance cards.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed