US - Patient Registrar
About The Position
The Patient Registrar arranges efficient and orderly registration for patient encounters, collecting accurate demographic and insurance information before or at the time of service and informing patients about applicable hospital policies and procedures. The role greets customers, obtains information needed for hospital admission, and directs patients and families to the appropriate destination. It also provides clerical support to outpatient staff, assists with interagency referrals for healthcare benefits, and performs related duties as assigned. The Patient Registrar maintains accurate and current computer records, including scheduling and rescheduling appointments across Shriners resources. The role develops working knowledge of SHCIS and uses its applications to register, schedule, plan, and document patient care, including patient education, while following department processes and maintaining privacy, confidentiality, and documentation quality.
Requirements
- High school diploma or GED.
- Two years of clerical experience, including typing and computer use.
Nice To Haves
- Experience using Microsoft Office Suite programs.
- Familiarity with medical and insurance terminology.
- Familiarity with local community resources.
Responsibilities
- Obtain patient demographic and insurance information.
- Greet customers and obtain relevant information for hospital admission.
- Inform patients about applicable hospital policies and procedures and direct patients and families to the appropriate destination.
- Provide clerical support, including typing and proofreading correspondence, letters, memos, reports, and other documents; copying; filing; faxing; mailing; and compiling client data.
- Keep the computer database current and ensure information is accurate.
- Schedule and reschedule appointments for Shriners resources.
- Develop and apply working knowledge of SHCIS and departmental processes.
- Assess, enter, and retrieve data, and use system applications to register, schedule, plan, and document patient care, including patient education.
- Maintain client privacy, confidentiality, and quality assurance in documentation.
- Assist with interagency referrals to support healthcare benefits needs.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
