Patient Registrar Float

HCA Healthcare•Denton, TX

About The Position

The Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, and verifying insurance coverage. The role may involve registration at a workstation or bedside using carts or computers on wheels. The registrar provides customer service, completes and processes patient charts, verifies insurance benefits, obtains required authorizations and signatures, and collects patient liability amounts. The position also involves explaining policies related to services, pricing, insurance billing, and payment of accounts.

Requirements

  • Demonstrated proficiency in Microsoft Office applications.

Nice To Haves

  • One year of related experience preferred.

Responsibilities

  • Interview patients at workstations or bedside to obtain necessary account, identifying, demographic, insurance, and financial information.
  • Provide exemplary customer service.
  • Ensure patient charts are complete and accurate, and process them according to paperwork flow requirements and productivity standards.
  • Verify insurance coverage and benefits, assign insurance plans accurately, and determine pre-certification or authorization status using online or other resources.
  • Initiate pre-certification, authorization, or admission notification when needed; enter authorization and referral numbers into the registration system.
  • Calculate and collect patient liability amounts.
  • Obtain all necessary signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
  • Obtain copies of necessary identification and insurance cards.
  • Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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