Patient Registrar

Allied Digestive Health•Albany, NY

4d•$20 - $23

About The Position

Albany Gastroenterology Consultants in Albany, NY is seeking a full-time Patient Registrar. The Patient Registrar serves as a first point of contact for patients entering the facility and supports an efficient, positive patient experience by collecting and verifying patient information, coordinating appointments, managing records, and communicating with patients, providers, and insurers. The role requires accurate and confidential handling of sensitive information in accordance with healthcare regulations. The position uses communication, attention to detail, organizational, and problem-solving skills to support registration, scheduling, patient flow, and insurance processes. Basic computer skills and familiarity with electronic health record systems are required. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High school diploma or equivalent.
Basic computer skills, including familiarity with electronic health record systems.
Strong communication and interpersonal skills.
Ability to handle sensitive information confidentially and professionally.
Previous experience in a healthcare or customer service environment is preferred.

Nice To Haves

Certification as a Patient Access Representative or Medical Registrar.
Experience with EHR software such as Epic, Cerner, or Meditech.
Knowledge of medical terminology and healthcare insurance processes.
Bilingual abilities to assist a diverse patient population.
Training in HIPAA compliance and healthcare privacy regulations.

Responsibilities

Greet patients and visitors promptly and courteously upon arrival.
Collect, verify, and enter patient demographic and insurance information into electronic health record systems.
Schedule and confirm patient appointments, coordinating with clinical staff to optimize patient flow.
Handle patient information in compliance with privacy laws and healthcare regulations.
Help patients complete required forms and explain facility policies and procedures.
Communicate with healthcare providers, insurance companies, and patients to resolve registration issues.
Maintain organized, up-to-date patient records and update information as needed.
Handle billing and insurance verification processes to facilitate timely reimbursement.
Respond to patient inquiries and provide support to enhance the patient experience.