Patient Registrar (Adeniyi)

WVU Medicine

19d•Onsite

About The Position

Performs administrative and clerical duties to manage patient registration and patient financial obligations. The role obtains patient demographic, billing, and insurance information; enters it into registration and billing systems; and provides information about insurance, payment of bills, and hospital procedures. It prepares registration and privacy paperwork, obtains required signatures and payments, and supports patient scheduling and order validation. The position may also perform managed care authorization work and coverage screenings. This is a 40-hour-per-week, non-exempt position on the day shift at the UHC Vascular Surgery Physician Office Building in Bridgeport, West Virginia.

Requirements

High school graduation or equivalent.
State criminal background check and federal background check, if applicable, as required for regulated areas.
Ability to accurately use applicable computer software and equipment for access processing and follow downtime procedures.
Knowledge of procedures for reporting or documenting unsafe or hazardous conditions, incidents, and defective equipment in compliance with hospital policy.
Attention to detail, organization, and ability to perform multiple tasks simultaneously.
Ability to memorize and reference a considerable amount of information.
Ability to understand medical insurance payment requirements and basic knowledge of covered services.
Excellent written and verbal communication skills and ability to understand written and verbal communication.
Basic knowledge of medical terminology.

Responsibilities

Obtain demographic, billing, and insurance information from patients, families, or legal guardians; enter it into registration and billing systems; and scan insurance cards and photo identification.
Provide patients with information concerning insurance, bill payment, and hospital procedures.
Complete managed care pre-certification and authorization responsibilities when needed.
Prepare consent, notice of privacy practices, and other registration paperwork; present it for signature and obtain electronic signatures for consent to treat and patient financial obligations.
Collect applicable deposits, co-payments, deductibles, and patient liability payments; provide receipts and document payments in registration and billing systems.
Prepare patient identification armbands.
Balance daily receipts and cash drawers for patient payments as needed, and follow up on accounts as indicated by system flags.
Initiate coverage screenings, obtain pertinent information, and complete appropriate paperwork as needed.
Perform medical necessity checks and complete Advanced Beneficiary Notices as needed.
Schedule, reschedule, or cancel patients in accordance with hospital workflows.
Check that orders are complete and validate orders against scheduled services.