Patient Registrar

HCA Healthcare • Fredericksburg, TX

5d

About The Position

The Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to obtain pertinent account information, and verifying insurance coverage. The role may conduct registration at workstations or at the bedside using carts or computers on wheels. It provides customer service, ensures charts are complete and accurate, verifies benefits and authorization status, calculates and collects patient liability, and obtains the signatures and documentation needed for treatment and payment.

The registrar processes patient charts according to established paperwork flow and productivity standards, explains policies related to services, pricing, insurance billing, and payment, and enters registration and authorization information into the registration system.

Requirements

• Proficiency in Microsoft Office applications.

Nice To Haves

• One year of related experience preferred.

Responsibilities

• Interview patients at workstations or bedside to collect necessary account, identifying, demographic, insurance, and financial information.
• Provide exemplary customer service to patients, relatives, and other responsible individuals.
• Ensure patient charts are complete and accurate, and process charts according to paperwork flow needs and productivity standards.
• Assign insurance plans accurately and verify insurance benefits and pre-certification or authorization status using online or other resources.
• Initiate pre-certification, authorization, or admission notification through Passport, online resources, or by phone when needed.
• Enter registration information and authorization or referral numbers into the registration system.
• Calculate and collect patient liability amounts.
• Obtain signatures required for treatment, release of medical information, assignment of insurance benefits, and payment of services.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed