US - Patient Registrar

Shriners Hospitals for Children • Honolulu, HI

14d

About The Position

The Patient Registrar arranges efficient and orderly registration for patient encounters, ensuring accurate demographic and insurance information is collected before or at the time of service and that patients understand applicable hospital policies and procedures. The registrar greets patients and families, obtains information needed for admission, and directs them to the appropriate destination. The role also supports outpatient staff with clerical tasks and assists with interagency referrals for healthcare benefits as needed.

The registrar maintains accurate, current records and uses system applications to register and schedule patients, plan and document patient care, and document patient education. The role requires developing working knowledge of SHCIS and following departmental processes while maintaining patient privacy, confidentiality, and quality assurance in documentation.

Requirements

• High school diploma or GED.
• Two years of clerical experience, including typing and computer use.

Nice To Haves

• Experience using Microsoft Office Suite programs.
• Familiarity with medical and insurance terminology and local community resources.

Responsibilities

• Obtain patient demographic and insurance information.
• Provide clerical support, including typing and proofreading correspondence, letters, memos, reports, and other documents; filing, copying, and faxing.
• Keep the computer database current and ensure information is accurate, including scheduling and rescheduling appointments for Shriners resources.
• Develop working knowledge of SHCIS and use it to follow departmental processes, apply evidence-based practice and critical thinking, and maintain accountability, client privacy, documentation quality, and confidentiality.
• Assess, enter, and retrieve data using system applications to register and schedule patients, plan and document patient care, and document patient education.
• Greet patients and families, obtain information needed for hospital admission, and direct them to the appropriate destination.
• Assist with interagency referrals to support healthcare benefit needs as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED