Patient Registrar

HCA Healthcare • Englewood, CO

7d

About The Position

The Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, and verifying insurance coverage. The role involves registering patients at workstations or bedside, providing customer service, ensuring charts and registration paperwork are complete, confirming insurance benefits and authorization status, and collecting required signatures and patient liability amounts. Registrars explain policies regarding services, pricing, insurance billing, and payment.

Requirements

• Proficiency in Microsoft Office applications.

Nice To Haves

• One year of related experience preferred.

Responsibilities

• Interview patients at workstations or bedside to obtain necessary account, identifying, demographic, insurance, and financial information.
• Provide bedside registration using carts or computers on wheels.
• Provide exemplary customer service.
• Ensure charts are complete and accurate, and process patient charts according to paperwork-flow needs and productivity standards.
• Verify insurance coverage and benefits, assign insurance plans accurately, and determine pre-certification or authorization status.
• Initiate pre-certification, authorization, or admission notification when needed, using online resources or phone calls.
• Enter registration information and authorization or referral numbers into the registration system.
• Calculate and collect patient liability amounts.
• Obtain required signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and account payment.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed