Patient Registrar II - Rehab Center

Mary Rutan Health • Bellefontaine, OH

5d • Onsite

About The Position

The Patient Registrar II greets and assists patients upon arrival at the Mary Rutan Health Center in Bellefontaine, Ohio. The role completes pre-registration, onsite registration, and check-in for all appointments, and facilitates workflows for scheduled and unscheduled patients. It also performs clerical duties, including answering phones, scheduling patients, reviewing insurance information, verifying health plan benefit coverage and eligibility, and calling to confirm appointments.

Requirements

• High school graduate or equivalent.
• Ability to communicate in English, verbally and in writing.
• Excellent interpersonal and customer service skills.
• Proficiency with Microsoft Office products, including Word, Excel, and Outlook, and with keyboarding.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize by level of importance.
• Professional appearance.

Nice To Haves

• Previous experience in an office setting or registering patients.
• Knowledge of insurance and medical terminology.
• Ability to communicate in additional languages.

Responsibilities

• Greet and assist patients upon arrival.
• Complete pre-registration, onsite registration, and check-in for appointments.
• Facilitate workflows for scheduled and unscheduled patients.
• Answer phones and schedule patients.
• Review insurance information with patients and verify health plan benefit coverage and eligibility.
• Call patients to confirm appointments.
• Perform related clerical duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED