Patient Registrar I - Internal Medicine

Mary Rutan Health • Jefferson Township, OH

5d • Onsite

About The Position

The Patient Registrar I greets and assists patients when they arrive at Mary Rutan Internal Medicine in Bellefontaine, Ohio. The role completes pre-registration, onsite registration, and check-in for all appointments, and facilitates the required workflows for scheduled and unscheduled patients. It also performs extensive clerical work, including answering phones, scheduling patients, reviewing insurance information with patients, verifying health plan benefit coverage and eligibility, and calling to confirm appointments.

Requirements

• High school graduate or equivalent.
• Ability to communicate in English verbally and in writing.
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook, and in keyboarding.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize by level of importance.
• Excellent customer service and interpersonal skills.
• Professional appearance.

Nice To Haves

• Previous experience in an office setting or registering patients.
• Knowledge of insurance and medical terminology.
• Ability to communicate in additional languages.

Responsibilities

• Greet and assist patients upon arrival.
• Complete pre-registration, onsite registration, and check-in for appointments.
• Facilitate workflows for scheduled and unscheduled patients.
• Answer phones and schedule patients.
• Review insurance information with patients.
• Verify health plan benefit coverage and eligibility.
• Call patients to confirm appointments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED