Patient Receivables and Cash Posting Manager

Avita Health System • Crestline, OH

14d • Onsite

About The Position

The Patient Receivables and Cash Posting Manager oversees the Claim Posting, Patient Receivable, and Customer Service departments. The role ensures accurate and efficient posting of payments and adjustments to hospital and physician systems, maximum and timely collection of patient-responsibility amounts, and excellent customer service to Avita Health System patients and families. The manager supports a customer-focused revenue cycle through targeted employee training and completes reports and special projects. The position is in the Patient Financial Services Department at Avita Health System’s Crestline location, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. and 80 hours per pay period.

Requirements

• Previous management or supervisory experience.
• Knowledge of and compliance with applicable requirements, including HIPAA, Medicare Secondary Payer Screening, medical necessity screening and ABN rules, Red Flag Rules, and billing and coding compliance rules and regulations.
• Knowledge of the Fair Debt Collections Practices Act.
• Knowledge and understanding of AHS managed care payer rules.
• An advanced degree or active pursuit of an advanced degree is required.

Nice To Haves

• Previous patient receivable resolution experience.
• AAHAM or HFMA certification.
• Previous hospital billing experience.
• Demonstrated knowledge of third-party and self-pay billing procedures, claim review, and analysis.

Responsibilities

• Oversee the Claim Posting, Patient Receivable, and Customer Service departments.
• Ensure accurate and efficient posting of payments and adjustments to hospital and physician systems.
• Ensure maximum and timely collection of patient-responsibility amounts.
• Ensure excellent customer service to patients and families.
• Provide targeted employee training to support a customer-focused revenue cycle process.
• Complete reports and special projects.
• Conduct activities in accordance with applicable regulatory compliance requirements.

Benefits

• Competitive wages and comprehensive benefits.
• Generous paid time off (PTO).
• Health, dental, and vision insurance options.
• 403(b) retirement plan with up to 4% employer match.
• Paid parental leave.
• Employee pharmacy discounts.
• Free on-site parking.
• Opportunities for professional growth and internal advancement.
• Recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager