Patient Receivables and Cash Posting Manager

Avita Health System•Crestline, OH
•Onsite

About The Position

Avita Health System is seeking a Patient Receivables and Cash Posting Manager for its Patient Financial Services Department at the Crestline location. The role oversees the Claim Posting, Patient Receivable, and Customer Service departments to ensure accurate and efficient posting of payments and adjustments to hospital and physician systems, timely collection of patient responsibility amounts, and excellent customer service to patients and families. The manager supports a customer-focused revenue cycle process through targeted employee training and completes reports and special projects.

Requirements

  • Previous management or supervisory experience.
  • Full knowledge of and compliance with regulatory requirements, including HIPAA, Medicare Secondary Payer Screening, medical necessity screening and ABN rules, Red Flag Rules, and billing and coding compliance rules and regulations.
  • Knowledge of the Fair Debt Collections Practices Act.
  • Knowledge and understanding of Avita Health System managed care payer rules.
  • An advanced degree or active pursuit of an advanced degree is required.

Nice To Haves

  • Previous patient receivable resolution experience.
  • AAHAM or HFMA certification.
  • Previous hospital billing experience and demonstrated knowledge of third-party and self-pay billing procedures, claim review, and analysis.

Responsibilities

  • Oversee the Claim Posting, Patient Receivable, and Customer Service departments.
  • Ensure accurate and efficient posting of payments and adjustments to hospital and physician systems.
  • Promote maximum and timely collection of patient responsibility amounts.
  • Ensure excellent customer service to Avita Health System patients and families.
  • Provide targeted employee training to support the customer-focused revenue cycle process.
  • Complete reports and special projects.
  • Conduct activities in accordance with applicable regulatory compliance requirements.

Benefits

  • Competitive wages and comprehensive benefits.
  • Generous paid time off (PTO).
  • Health insurance options.
  • Dental insurance options.
  • Vision insurance options.
  • 403(b) retirement plan with up to 4% employer match.
  • Paid parental leave.
  • Employee pharmacy discounts.
  • Free on-site parking.
  • Opportunities for professional growth and internal advancement.
  • Recognition programs, including the DAISY Nursing Award.
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