Patient Procedure Scheduler Ophthalmology Full time
About The Position
The Patient Procedure Scheduler reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. The role primarily schedules surgical and pre-operative procedures and maintains schedules related to them. Scheduling includes patient registration, insurance verification, obtaining pre-certifications, and instructing patients on appropriate procedures. The position may also be cross-trained and utilized as a Patient Service Representative, performing check-in and check-out functions, or as a Patient Liaison, managing provider templates and patient correspondence.
Requirements
- High school diploma or GED equivalent.
- 2 years of previous healthcare experience.
- Experience in a customer service role.
Nice To Haves
- Bachelor’s degree.
- Previous experience with an electronic medical records system.
Responsibilities
- Register and schedule patients for surgical and pre-operative procedures.
- Inform patients of their financial responsibilities.
- Provide patients with surgical and procedural information and instructions as appropriate.
- Obtain and/or facilitate pre-certification as required.
- Maintain calendars and schedules related to surgical and pre-operative procedures.
- Answer incoming patient inquiries.
- May perform other duties as assigned.
- May be cross-trained and utilized as a Patient Service Representative for check-in/check-out functions or as a Patient Liaison for provider templates and patient correspondence.
Benefits
- The company describes a wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events. Detailed benefits information is available through the company’s benefits website.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
