Patient Procedure Scheduler-Neurosurgery Full Time Days
About The Position
The Patient Procedure Scheduler at Northwestern Medicine is primarily responsible for scheduling surgical and pre-operative procedures and maintaining the related schedules. Scheduling duties include registering patients, verifying insurance information, obtaining pre-certifications, and instructing patients on appropriate procedures. The role reflects Northwestern Memorial’s mission, vision, and values; adheres to its Code of Ethics and Corporate Compliance Program; and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. The position may also be cross-trained and utilized as a Patient Service Representative, performing check-in and check-out functions, or as a Patient Liaison, handling provider templates and patient correspondence. This is a full-time, 36-hour-per-week position at Lake Forest Hospital.
Requirements
- High school diploma or GED equivalent.
- Two years of previous healthcare experience.
- Experience in a customer service role.
Nice To Haves
- Bachelor’s degree.
- Previous experience with an electronic medical records system.
- Surgery scheduling experience.
Responsibilities
- Register and schedule patients for surgical and pre-operative procedures.
- Inform patients of their financial responsibilities.
- Provide patients with surgical and procedural information and instructions as appropriate.
- Obtain and/or facilitate pre-certification as required.
- Maintain calendars and schedules related to surgical and pre-operative procedures.
- Answer incoming patient inquiries.
- May perform other duties as assigned.
- May perform check-in and check-out functions as a Patient Service Representative when cross-trained.
- May handle provider templates and patient correspondence as a Patient Liaison when cross-trained.
Benefits
- Competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
- Benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
