Patient Outreach Coordinator - Primary Care
About The Position
Main Line HealthCare is seeking a Patient Outreach Coordinator for its Primary Care Practices. The coordinator is part of a comprehensive care management and coordination team, using customer service skills to contact patients about care coordination, services, and appointments and to help them meet health goals in their plans of care. The role collaborates with patients, families, and primary care providers across assigned practices to support identification and closure of care gaps. This is a hybrid role combining virtual work with occasional travel to Main Line Health locations. It is full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekend, evening, or holiday requirements.
Requirements
- At least three years of demonstrated clinical experience; ambulatory experience is preferred.
- An associate degree in a healthcare-related field or completion of an accredited clinically oriented program, such as Licensed Practical Nurse training. In lieu of a degree, a certified Medical Assistant with at least three years of significant physician-practice experience will be considered.
- Current Licensed Practical Nurse or Certified Medical Assistant credential.
- Strong customer service skills.
Nice To Haves
- Primary care practice experience.
- Physician practice experience.
- Experience working as a member of an integrated clinical team.
Responsibilities
- Contact patients to coordinate care, services, and appointments.
- Assist patients in meeting health goals in their plans of care.
- Collaborate with patients, families, and primary care providers across assigned practices to support care gap identification and closure.
Benefits
- Tuition reimbursement of up to $6,000 per year, based on full-time or part-time status.
- Up to three weeks of paid time off per year, based on full-time or part-time status.
- Employee discounts on various activities, services, and vendors.
- Free employee parking.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
