Patient Navigator

Spring Fertility•Portland, OR
•$24 - $28•Onsite

About The Position

Patient Navigators partner with the Care Team and work hand-in-hand with the nursing team to give patients the information they need to approach treatment cycles with confidence. They simplify a process that can be difficult and confusing and help ensure a seamless transition to the nursing team for cycle management.

Requirements

  • Bachelor’s degree.
  • Passion for reproductive healthcare.
  • Exceptional communication skills.

Responsibilities

  • Generate journey maps and calendars based on treatment plans.
  • Facilitate, track, and document completion of tests and diagnostic procedures.
  • Develop trust and positive rapport with new patients.
  • Explain complex medical processes and terms in a digestible manner.
  • Monitor patient compliance and readiness for treatment.
  • Schedule appointments.

Benefits

  • Competitive medical, dental, and vision plans.
  • Paid time off.
  • Access to BetterHelp therapy sessions for mental and emotional wellness.
  • Commuter benefits.
  • Discounted rates on home, auto, and pet insurance.
  • 401(k) with up to a 4% company match.
  • Fertility and parental leave benefits.
  • Career development opportunities.
  • Employer-paid life and disability insurance.
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