Patient Navigator RN
About The Position
The Patient Navigator RN assists with the assessment, planning, implementation, evaluation, and documentation of nursing care in accordance with facility, department, and professional nursing practice. The role helps patients understand their diagnoses, coordinates treatment plans, and facilitates communication with providers and staff. Using communication strategies, resources, and tools, the Navigator helps patients anticipate, identify, and take effective steps through available treatment options. The Navigator guides patients and families through their healthcare experience, answers questions, and provides education about diagnoses and treatment options. The role follows patients from diagnosis through completion of the care path, reviews patient history and information from healthcare team members, updates the medical record, and collaborates with surgical scheduling on preparation, clearances, pretesting results, and complex procedural issues. The position also communicates workflow and other concerns to clinical leadership, maintains professional knowledge, and performs other assigned duties.
Requirements
- Graduate of an accredited nursing program.
- Two years of previous clinical experience.
- RN license and certification as required by the state.
- BLS certification.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to build relationships with patients and demonstrate empathy and compassion.
- Knowledge of healthcare systems operations, such as EMR.
- Skill in using computer programs and applications, including Microsoft Office.
- Comply with HIPAA regulations for patient confidentiality.
Nice To Haves
- BSN preferred.
Responsibilities
- Guide patients and families through their healthcare experience, answer questions, provide education, and help them understand diagnoses and treatment options.
- Follow patients from the date of diagnosis through completion of the care path to ensure all treatment options are explored.
- Review prior patient history and update the medical record within an appropriate time frame.
- Review available information obtained by other internal and external healthcare team members.
- Communicate workflow problems, difficulty understanding directions or procedures, conflicts, and other concerns to the manager or director of clinical services.
- Collaborate with the surgical scheduling department regarding patient preparation, required clearances, review and reporting of abnormal pretesting results, and complex procedural issues.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Perform other position-related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
