Patient Intake Representative

Labcorp • Portsmouth, NH

6d • $19 - $23 • Onsite

About The Position

Labcorp is seeking a Patient Intake Representative to join its team in Portsmouth, New Hampshire. Patient Intake Representatives are a point of contact for patients and help create a welcoming experience while supporting appointment scheduling, registration, billing, specimen collection when needed, and office operations. The position is scheduled Monday through Friday from 7:30 a.m. to 12:30 p.m.

The role offers $19.00–$23.00 per hour. All offers are based on skills, relevant experience, applicable degrees or certifications, internal equity, and market data. Patient Service Technicians may be eligible for a quarterly performance-based incentive plan. Benefits eligibility depends on regularly scheduled hours; employees scheduled for at least 20 hours per week may qualify for comprehensive benefits, while those scheduled for fewer than 20 hours are eligible to participate in the 401(k) plan only.

Requirements

• High school diploma, GED, or equivalent.
• At least 1 year of customer service experience.
• Experience working in a team environment.
• Strong data-entry and organizational skills.
• High level of attention to detail.
• Proficiency in MS Office.
• Flexibility to work overtime as needed.
• Ability to pass a standardized colorblindness test.

Nice To Haves

• At least 1 year of patient-facing healthcare experience.

Responsibilities

• Schedule patient appointments and greet patients upon arrival.
• Ensure a welcoming environment for patients and visitors.
• Assist patients with registration and check-in procedures.
• Enter patient demographic and billing information.
• Verify insurance coverage and collect and post payments to patient accounts.
• Collect and prepare specimens for testing and analysis when needed.
• Call physician offices to confirm the accuracy of test orders.
• Monitor and log patient wait times regularly.
• Notify the supervisor of patient issues in a timely manner.
• Promote and provide information about Labcorp patient services.
• Manage office supplies and maintain appropriate inventory levels.
• Open and close the office when required.
• Perform administrative and clerical duties as necessary.

Benefits

• Eligible employees may receive medical, dental, vision, life, and short- and long-term disability insurance, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and an employee stock purchase plan, subject to scheduled-hours and employee-category eligibility.
• Patient Service Technicians may be eligible for a quarterly performance-based incentive plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED