Patient Healthcare & Medication Coordinator

House of Hope Inc•Fort Lauderdale, FL

21d•$18 - $20

About The Position

House of Hope is seeking an organized, compassionate Patient Healthcare & Medication Coordinator to join its residential treatment team. The coordinator serves as a bridge between clients and healthcare services, helping residents access care and benefits that support their recovery. The role includes coordinating appointments and services, supporting medication compliance and continuity of care, maintaining accurate records in the EMR, completing incidental funds paperwork, and collaborating with counselors on discharge plans. The position follows a standard Monday-to-Friday day shift, with occasional flexibility required.

Requirements

High school diploma required.
At least 1 year of experience in care coordination and 2 years of experience in behavioral health are preferred.
Computer literacy and hands-on comfort with EMR platforms.
Clear communication and strong problem-solving skills.
Cultural competence when working with diverse populations.

Nice To Haves

Bachelor's degree.
Medical Assistant certification.
Direct experience working with individuals navigating substance use disorders.
At least 1 year of experience in care coordination and 2 years of experience in behavioral health.

Responsibilities

Assist clients in accessing medical, dental, vision, housing, financial, and legal advocacy services.
Support clients in obtaining, tracking, or reactivating Medicaid and disability benefits.
Oversee timely medication distribution, conduct daily compliance checks, and accurately log updates in the EMR system.
Monitor new prescriptions to ensure seamless documentation and uninterrupted client care.
Complete and upload incidental funds paperwork accurately and in accordance with agency policy.
Collaborate with counselors to develop thorough, safe, and effective discharge plans.