Patient Food Services Manager- Germantown, TN

Compass Group•Germantown, TN
•$55,000 - $60,000

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead a 25-member Patient Services Team in a 319-bed acute care setting in Germantown, Tennessee. The manager oversees patient food service operations and ensures services meet medical direction, patient population needs, dietary restrictions, and patient satisfaction goals. The position is scheduled Monday through Friday, 7 a.m. to 5 p.m., with rotating weekends and holidays.

Requirements

  • At least two years of experience in food service management; acute care experience is preferred.
  • Skills to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

  • ServSafe certification is desirable.
  • Experience in an acute care setting.

Responsibilities

  • Establish goals and oversee implementation of patient food service needs based on medical direction and the patient population.
  • Hire, direct, coach, train, and develop patient service team members.
  • Ensure special or modified diets comply with dietary restrictions while meeting food preferences within the limitations of diet orders.
  • Ensure patient services staff work toward stated patient satisfaction goals.
  • Comply with regulatory standards, including federal, state, and accrediting agency requirements, and follow facility confidentiality, HIPAA, and patient rights policies.
  • Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Paid parental leave
  • Holiday time off, varying by site and state
  • Personal leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts
  • $5,000 sign-on bonus
  • Relocation assistance available
  • Possible additional paid and/or unpaid time off in accordance with applicable laws
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