Patient Food Service Manager

Compass Group • Winston-Salem, NC

3d

About The Position

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager to lead the Patient Services Team in an acute care setting. The manager oversees patient food service operations, ensuring services reflect medical direction, the needs of the patient population, dietary restrictions, and patient food preferences within diet-order guidelines. The role also supports patient satisfaction and compliance with applicable regulatory, confidentiality, HIPAA, and patient-rights requirements.

Requirements

• Associate degree and one year of work experience in food services or a related field, or a bachelor’s degree in food service technology, management, or a related field.
• Possess skills to effectively use Microsoft Office applications, electronic medical records, and diet office systems.

Nice To Haves

• Certified Dietary Manager certificate, Registered Diet Technician credential, or Registered Dietitian credential.
• At least one year of food service management experience, preferably in an acute care setting.
• ServSafe certification is desirable.

Responsibilities

• Establish goals and oversee implementation of patient food service needs based on medical direction and the patient population.
• Hire, direct, coach, train, and develop patient service team members.
• Ensure special or modified diet restrictions are followed while meeting food preferences within diet-order limitations.
• Ensure patient services staff work toward stated patient satisfaction goals.
• Comply with federal, state, and accrediting agency standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.
• Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.

Benefits

• Medical, dental, and vision insurance
• Life and AD&D insurance
• Disability insurance
• Retirement plan
• Flexible time off
• Paid parental leave
• Holiday time off, varying by site and state
• Personal leave
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Commuter benefits
• Employee assistance program
• Flexible spending accounts
• Potential eligibility for paid and/or unpaid time off in accordance with applicable laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree