PATIENT FOOD SERVICE MANAGER

Compass Group•Winston-Salem, NC

5d•$55,000 - $60,000

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead the Patient Services Team in an acute care setting. The role oversees patient food service needs based on medical direction and patient populations, while helping deliver meals that respect dietary orders and patient preferences. The manager leads, develops, and coaches team members and supports patient satisfaction and quality improvement programs. The position also requires compliance with applicable regulatory standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.

Requirements

Associate degree and one year of work experience in food services or a related field, or a bachelor's degree in food service technology, management, or a related field.
Possess the skills needed to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

Certified Dietary Manager certificate, Registered Diet Technician credential, or Registered Dietitian credential.
At least one year of food service management experience, preferably in an acute care setting.
ServSafe certification.

Responsibilities

Establish goals and oversee implementation of patient food service needs based on medical direction and patient population.
Hire, direct, coach, train, and develop patient service team members.
Comply with dietary restrictions for special or modified diets while meeting food preferences within the limitations of diet orders.
Ensure patient services staff contribute to stated patient satisfaction goals.
Comply with regulatory standards, including federal, state, and accrediting agency requirements, and adhere to facility confidentiality, HIPAA, and patient rights policies.
Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.