Patient Financial Advocacy Coordinator

Onco360•Scottsdale, AZ

1d•Remote

About The Position

Onco360, a leading oncology pharmacy, is seeking licensed or registered Pharmacy Technicians to work as Patient Financial Advocacy Coordinators. This remote, full-time role helps patients and their families access financial resources for pharmacy co-pays, including assistance from nonprofit organizations and manufacturer programs. The coordinator identifies resources suited to each patient, explains the process, helps complete applications, and reviews the documents needed to finish them. The role follows a Monday–Friday schedule. Hours are 8:30 a.m.–5:00 p.m. MST in spring and summer, shifting to 9:30 a.m.–6:00 p.m. MST in fall and winter. Starting pay is $23.00 per hour and up. A $5,000 sign-on bonus is offered to employees starting before December 31, 2026.

Requirements

High school diploma or GED.
At least 1 year of patient assistance or advocacy experience.
Registration with the Board of Pharmacy, as required by state law.
Strong communication, organizational, and customer service skills.

Nice To Haves

Associate degree or Certified Pharmacy Technician (PTCB).
At least 3 years of patient assistance or advocacy experience.
Specialty pharmacy experience.

Responsibilities

Practice first-call resolution to help patients and families secure financial assistance for pharmacy co-pays.
Maintain working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses, and drugs used in their treatment.
Support applications for nonprofit and manufacturer assistance programs.
Clearly explain insurance benefits and co-pay structures.
Maintain accurate patient demographic and insurance data in CPR+.
Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
Help patients identify appropriate financial resources, understand the application process, complete applications, and gather required documents.