Patient Financial Advocacy Coordinator

Onco360 • Houston, TX

1d • Remote

About The Position

Onco360, a leading oncology pharmacy, is seeking a licensed or registered Pharmacy Technician to work as a Patient Financial Advocacy Coordinator. This role helps patients and families access financial resources for pharmacy co-pays, including assistance available through nonprofit organizations and manufacturer programs. The coordinator identifies resources that fit patients’ needs, explains the assistance process, helps complete applications, and reviews the documents needed to submit them. The position is remote and full-time, Monday through Friday from 10:30 a.m. to 7:00 p.m. CST, with a starting salary of $23.00 per hour. A $5,000 sign-on bonus is offered to employees who start before December 31, 2026.

Requirements

• High school diploma or GED.
• At least 1 year of patient assistance or advocacy experience.
• Registration with the Board of Pharmacy, as required by state law.
• Strong communication, organizational, and customer service skills.

Nice To Haves

• Associate degree or Certified Pharmacy Technician (PTCB) certification.
• At least 3 years of patient assistance or advocacy experience.
• Specialty pharmacy experience.

Responsibilities

• Use first-call resolution to help patients and families secure financial assistance for pharmacy co-pays.
• Maintain working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses, and drugs used in treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Clearly explain insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
• Help patients identify financial resources that fit their needs, explain application processes, assist with applications, and review required documents.

Benefits

• Medical, dental, and vision coverage.
• 401(k) opportunity.
• Paid time off and paid holidays.
• Tuition reimbursement.
• Quarterly incentive bonus.
• Paid volunteer day.
• Referral incentive program.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• $5,000 sign-on bonus for employees starting before December 31, 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED