Patient Family Liaison

AccentCare, Inc. • Saint Paul, MN

4d • Onsite

About The Position

Reimagine Your Career in Hospice. Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Requirements

• Associates degree or higher preferred
• Three to five years of professional sales experience preferred

Responsibilities

• Collaborate with Admissions Department and Marketing staff to manage patient family information and sign-on visits.
• Communicate appropriately with providers, attending physicians, other appropriate hospice staff members and other agencies as needed to ensure excellent provider relations.
• Help the patient and family understand, accept, and follow medical recommendations. Provide services planned to assist the patient and family in achieving the optimum social, spiritual and heath care adjustments within their capacity.
• Partner with staff on in-services, and education related to advanced care planning.
• Maintain confidentiality of sensitive information per Health Insurance Portability & Accountability Act (HIPAA) regulations.

Benefits

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree