Patient Experience Specialist (Receptionist)

Ogden Clinic Careers•West Point, UT

About The Position

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) greets patients, enters and verifies patient demographics and insurance information, collects co-payments and balances due, and provides excellent customer service to patients and team members. The role requires professionalism and adherence to Ogden Clinic’s mission, vision, and values.

Responsibilities

  • Greet patients.
  • Enter and verify patient demographics and insurance information.
  • Collect co-payments and balances due.
  • Provide excellent customer service to patients and team members.
  • Demonstrate professionalism by adhering to Ogden Clinic’s mission, vision, and values.

Benefits

  • Medical coverage, including a partially company-funded HSA option and an in-house discount plan
  • Dental coverage
  • Vision coverage
  • Disability and other plan coverage options
  • Company-paid life insurance for employees and their families
  • Employee Assistance Program with free counseling for employees and their families
  • Paid Time Off
  • Holidays
  • Scholarship Program
  • 401(k) with generous profit-sharing contributions
  • Annual Performance/Merit Increase Program offering up to a 5% pay increase
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