Medical Receptionist - Patient Experience Specialist

Sono Bello • Orlando, FL

12h • $16 - $19

About The Position

Sono Bello is seeking a Medical Receptionist, also referred to as a Patient Experience Specialist, to support front-office administration and billing in a cosmetic surgery practice. The role includes welcoming patients, coordinating appointments and records, maintaining front-office supplies and spaces, and processing payments and daily closeout reports. The position offers a fast-paced aesthetics environment, a small-practice feel with support from a larger company, and work without holidays or night shifts.

Requirements

• Familiarity with MS Office, including Excel.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, and divide.
• Ability to follow instructions provided in written, oral, or diagram form.
• Problem-solving ability.

Responsibilities

• Greet patients and offer them a beverage.
• Check patients in and ensure the schedule reflects appointment status.
• Check patients out and schedule their next appointment.
• Maintain accountability for the schedule book.
• Introduce visitors to the appropriate personnel who can assist them.
• Conduct appointment confirmation calls.
• Pull and organize next-day patient charts according to appointment time.
• Prepare new-patient charts.
• Maintain inventory of front-office supplies.
• Check email and forward messages to the appropriate staff member.
• Organize and maintain the filing system.
• Keep the front desk and lobby clean.
• Process payments.
• Print daily closeout reports from the scheduling system and review them for accuracy.
• Complete deposit slips for received cash and checks.

Benefits

• Incentives may be available to full-time employees.
• Equity may be available to full-time employees.
• Health coverage may be available to full-time employees.
• 401(k) matching may be available to full-time employees.
• Paid time off may be available to full-time employees.
• Parental leave may be available to full-time employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k).
• Employee assistance program (EAP).
• Paid time off (PTO).
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed