Medical Receptionist - Patient Experience Specialist

Sono Bello • Fort Lauderdale, FL

7h • $16 - $19

About The Position

Sono Bello is hiring a Medical Receptionist to support the patient experience at its cosmetic surgery practice. The role combines front-desk customer service and administrative duties with payment processing and billing-related tasks. The receptionist greets patients and visitors, supports appointment scheduling and patient records, maintains front-office supplies and spaces, and helps ensure daily payment and scheduling records are accurate. The position is described as part of a dynamic, fast-paced aesthetics environment, with no holiday or night shifts.

Requirements

• Familiarity with Microsoft Office, including Excel.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, and divide.
• Ability to carry out instructions provided in written, oral, or diagram form.
• Ability to problem-solve.

Responsibilities

• Greet patients and offer them a beverage.
• Check patients in and ensure the schedule reflects their appointment status.
• Check patients out and schedule their next appointment.
• Maintain accountability for the schedule book.
• Introduce visitors to the appropriate personnel who can assist them.
• Make appointment confirmation calls.
• Pull and organize next-day patient charts according to appointment time.
• Prepare new patient charts.
• Maintain inventory of front-office supplies.
• Check email and forward messages to the appropriate staff member.
• Organize and maintain the file system.
• Keep the front desk and lobby clean.
• Process payments.
• Print daily scheduling-system closeout reports and review them for accuracy.
• Complete deposit slips for received cash and checks.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• 401(k)
• 401(k) matching
• Employee assistance program (EAP)
• Paid time off
• Paid holidays
• Incentives
• Equity
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed