Patient Experience Coordinator (Lenexa)

TVG-Medulla, LLC•Lenexa, KS
•$17 - $18•Onsite

About The Position

The Patient Experience Coordinator supports patients and day-to-day clinic operations in a fast-paced, mission-driven chiropractic clinic. The role welcomes and assists patients from check-in through check-out, helps them follow exercises and care plans, and learns hands-on clinical skills and therapeutic techniques from chiropractors. The coordinator also schedules appointments, updates records, manages clinic flow, supports clinic events, and works with the team to maintain a positive, healing environment. Paid onboarding and training are provided; no prior healthcare experience is required. The position offers opportunities for continuing education, mentorship, leadership development, and career growth.

Requirements

  • Energetic, outgoing, and able to work as part of a team.
  • Clear communication and compassionate listening skills.
  • Detail-oriented and organized in a busy setting.
  • Able to remain calm under pressure and multitask.
  • Interest in wellness, movement, and human connection.
  • No prior experience is required; paid onboarding and training are provided.

Nice To Haves

  • Eagerness to grow into leadership, clinical training, or patient care roles.
  • Interest in continuing education and career development.

Responsibilities

  • Greet, support, and encourage patients from check-in through check-out.
  • Learn hands-on clinical skills and therapeutic techniques from chiropractors.
  • Coach and guide patients through exercises and care plans.
  • Schedule appointments, update records, manage clinic flow, and support clinic events.
  • Collaborate with the team to create a positive, healing environment.
  • Support compliance with company policies and Standards of Excellence, including privacy, confidentiality, ethics, integrity, and applicable laws and procedures.
  • Perform other related duties and assist with project completion as needed.
  • Provide necessary information for a DMV or equivalent agency background check if required.

Benefits

  • Paid onboarding and training program.
  • Continuing education.
  • Flexible 4- or 5-day work week.
  • PTO and holiday pay for select company holidays.
  • Health, dental, vision, long-term disability, and short-term disability coverage.
  • 401(k).
  • Complimentary chiropractic care for the employee and family.
  • Profit-sharing incentive program.
  • Career mapping and growth program.
  • Ongoing mentorship and leadership development.
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