Patient Escort/Messenger 40hr 10a-630p rotating weekends and holidays
About The Position
The Patient Escort/Messenger provides safe and efficient transportation for patients within the healthcare facility and facilitates timely delivery of messages, documents, and supplies to various departments. The role supports effective communication and operations throughout the organization and requires patient care. The position is onsite at 75 Francis Street, scheduled for 40 hours per week, with an evening shift from 10:00 a.m. to 6:30 p.m. and rotating weekends and holidays. Patient escorts use appropriate equipment, such as wheelchairs or stretchers, and follow established transportation protocols while considering patients’ safety, comfort, specific needs, and mobility limitations. The messenger component includes receiving and prioritizing deliveries and ensuring messages and documents reach the appropriate recipients accurately and confidentially.
Requirements
- Experience in a healthcare- or customer-service-related role; 1–2 years preferred.
- Strong communication and interpersonal skills to interact effectively with patients, visitors, and staff.
- Basic knowledge of medical terminology and healthcare procedures.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Physical stamina and ability to perform repetitive tasks, such as pushing wheelchairs or transporting patients.
- Excellent customer-service skills and a compassionate, patient-centered approach.
- Ability to maintain confidentiality and adhere to ethical standards when handling sensitive information.
Nice To Haves
- High school diploma or equivalent preferred.
- 1–2 years of experience in a healthcare- or customer-service-related role preferred.
Responsibilities
- Escort patients to and from examination rooms, diagnostic areas, operating rooms, and other treatment areas.
- Ensure patients’ safety and comfort during transportation, taking into account their needs and mobility limitations.
- Follow established patient-transportation protocols and use appropriate equipment, such as wheelchairs or stretchers.
- Receive and prioritize messages, documents, and supplies for delivery throughout the facility.
- Deliver messages and documents to appropriate recipients accurately and confidentially.
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials and premiums, as applicable
- Bonuses, as applicable
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
