Patient Interviewer- Episcopal| PT| M-F 3p-11p| Rotating weekends/holidays

Temple Health • Philadelphia, PA

5d • Onsite

About The Position

The Patient Interviewer ensures that patients are correctly and efficiently registered for hospital services. The role gathers and processes registration, billing, and related information from patients in Admissions, Outpatient, Radiology, and/or the Emergency Department; verifies insurance coverage and benefits; and reviews the registration process and flow with patients and families. The Patient Interviewer continually promotes a positive patient encounter as the hospital’s first impression.

Requirements

• High school diploma or equivalent; a combination of relevant education and experience may be considered in lieu of a degree.
• Three years of experience in Patient Access.
• General experience with and knowledge of insurance requirements, insurance verification, and third-party billing.

Responsibilities

• Register patients correctly and efficiently for hospital services.
• Gather and process registration, billing, and related information from patients in Admissions, Outpatient, Radiology, and/or the Emergency Department.
• Verify patient insurance coverage and benefits.
• Review the registration process and flow with patients and families.
• Promote a positive patient encounter as the hospital’s first impression.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED