Patient Delivery Rep

UPMC • Bridgeville, PA

5d

About The Position

Rx Partners is seeking a full-time Patient Delivery Rep to coordinate and deliver products accurately, courteously, and on time. The role also assists the pharmacist with technical and clerical duties. Rx Partners provides vehicles for all deliveries.

The schedule consists of rotating 13-hour shifts on a 2-on/2-off schedule: Week 1 is Monday, Tuesday, Friday, and Saturday; Week 2 is Wednesday and Thursday. The role includes every other Saturday, rotating Sundays, and 1–3 holidays annually based on staffing needs.

UPMC describes its benefits and rewards package as generous and expansive, and notes opportunities for career growth.

Requirements

• High school diploma or equivalent.
• Automotive insurance.
• Driver’s license.
• Act 34 clearance.

Responsibilities

• Obtain patients’ signatures on specified forms.
• Organize and file pharmacy documentation as required.
• Handle customer complaints fairly and empathetically.
• Coordinate with other staff to ensure efficient deliveries.
• Meet customer-satisfaction expectations and anticipate customer needs.
• Deliver pharmaceuticals, supplies, and equipment safely, accountably, and on time.
• Provide quality, comprehensive services to customers through a team approach.
• Complete the daily log in a timely manner.
• Assist in preparing packing lists and delivery tickets.
• Accept assignments willingly.
• Forward completed packing lists and delivery tickets to reimbursement.
• Assist in preparing orders for delivery.
• Perform shipping, receiving, and general warehouse cleaning duties.
• Cooperate with other staff when planning and organizing operations services.
• Observe company safety rules and regulations.
• Work effectively and maintain productivity.
• Keep the assigned vehicle clean and orderly and inform the Manager of Pharmacy about mechanical problems.
• Pick up sharps containers and dispose of biohazardous waste properly.
• Pick up excess supplies or equipment when a patient is off service and process returned items according to policy.
• Maintain complete and accurate records in compliance with applicable state, local, and federal laws and regulations, including FDA, DOT, and OSHA requirements.
• Maintain the confidentiality of patient information.
• Document directions to patients’ homes and file them accordingly.

Benefits

• UPMC describes its benefits package as generous and its total rewards package as expansive.
• Opportunity for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED