Patient Rep I

Baptist Health • Little Rock, AR

11d

About The Position

The Patient Rep I is responsible for accurately collecting and entering computer data related to the revenue cycle and improving customer satisfaction. The role requires maintaining minimum productivity standards while meeting performance and quality expectations across multiple jobs. The employee may assist with training new employees or implementing new processes. The position is in the Admissions/Business Office and supports Labor and Delivery Admissions. The schedule is Friday 1 a.m.–7 a.m. and Friday–Sunday 7 p.m.–7 a.m.; the job is authorized for 80 hours bi-weekly.

Requirements

• High school diploma or equivalent plus one year of related experience, or an associate or bachelor's degree in a health care field.
• Customer service skills.
• Computer skills.

Responsibilities

• Accurately collect and input computer data related to the revenue cycle.
• Help improve customer satisfaction.
• Maintain minimum productivity while meeting performance and quality standards across multiple jobs.
• Assist with training new employees or implementing new processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED