Patient Rep I

Baptist Health•Little Rock, AR

About The Position

The Patient Rep I is responsible for accurately collecting and entering computer data related to the revenue cycle and improving customer satisfaction. The role requires maintaining minimum productivity standards while meeting performance and quality expectations and performing multiple jobs. The employee may also assist with training new employees or implementing new processes.

Requirements

  • High school diploma or equivalent plus one year of related experience, or an associate or bachelor's degree in a healthcare field.
  • Customer service skills.
  • Computer skills.

Responsibilities

  • Accurately collect and enter computer data related to the revenue cycle.
  • Support improved customer satisfaction.
  • Maintain minimum productivity standards while meeting performance and quality standards.
  • Perform multiple jobs.
  • Assist with training new employees or implementing new processes.
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