Patient Rep I

Baptist Health•Little Rock, AR

About The Position

The Patient Rep I is responsible for accurately collecting and entering computer data related to the revenue cycle and for improving customer satisfaction. The role requires maintaining minimum productivity standards that meet performance and quality expectations while performing multiple jobs. The representative may also assist with training new employees or implementing new processes.

Requirements

  • High school diploma or equivalent plus one year of related experience, or an associate or bachelor's degree in a health care field.
  • Customer service skills.
  • Computer skills.

Responsibilities

  • Accurately collect and enter computer data related to the revenue cycle.
  • Help improve customer satisfaction.
  • Maintain minimum productivity standards that meet performance and quality requirements while performing multiple jobs.
  • Assist with training new employees or implementing new processes.
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