Patient Rep I

Baptist Health•Little Rock, AR

About The Position

The Patient Rep I works in the Admissions/Business Office during the day, Monday through Friday from 9 a.m. to 1 p.m. The role is responsible for accurately collecting and entering computer data related to the revenue cycle and improving customer satisfaction. The employee maintains minimum productivity standards while meeting performance and quality expectations across multiple jobs. The role may also assist with training new employees or implementing new processes. The position is authorized for 40 hours bi-weekly.

Requirements

  • High school diploma or equivalent plus one year of related experience, or an associate or bachelor's degree in a health care field.
  • Customer service skills.
  • Computer skills.

Responsibilities

  • Accurately collect and enter computer data related to the revenue cycle.
  • Help improve customer satisfaction.
  • Meet minimum productivity standards while meeting performance and quality standards across multiple jobs.
  • Assist with training new employees or implementing new processes.
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