Route Delivery Rep

Hall's Culligan Water • Ponca City, OK

6h

About The Position

As a Route Delivery Rep, you will deliver Culligan drinking water and related products to residential and commercial customers on a predetermined route. You will prepare and load the delivery vehicle, plan and complete the route efficiently, and consult with customers about the products or quantities that meet their needs. The role combines customer service, product knowledge, accurate documentation and payment collection, and safe operation of a delivery vehicle in accordance with traffic rules and DOT regulations.

Drivers spend extensive time in the field, driving and getting in and out of the route truck, and deliver in varying weather conditions. The position is labor intensive and requires physical stamina, including the ability to repeatedly lift up to 90 pounds and to operate company vehicles up to 26,001 pounds for approximately 8–10 hours daily. The schedule is full-time, Monday through Friday.

Requirements

• Excellent customer service skills.
• Valid driver's license.
• Ability to pass a DOT physical and DOT drug screen.
• Ability to pass a criminal background check in accordance with company requirements.
• Must be at least 21 years old and pass and maintain a driving record check to be insurable to operate a company vehicle.
• Ability to safely operate or drive company vehicles up to 26,001 pounds daily for approximately 8–10 hours.
• Ability to repeatedly lift up to 90 pounds.
• Must remain physically capable, with or without reasonable accommodation, of performing the position's duties.
• Integrity, accountability, punctuality, reliability, effective communication, and attention to detail.
• Customer-oriented approach, time-management and problem-solving skills, and adaptability and flexibility during shifts.
• Commitment to safe driving and ability to work with technology such as a smartphone and GPS navigation.

Responsibilities

• Prepare and correctly load the delivery vehicle before leaving the warehouse; review route layouts and customer requests.
• Complete scheduled deliveries and identify route challenges or roadblocks to optimize route efficiency.
• Represent the company professionally and courteously, and address customer questions or concerns during deliveries.
• Develop knowledge of products and proper handling for bottled water, PE tanks, salt, and other applicable products; provide product information to customers when needed.
• Complete customer agreements and route sheets accurately and legibly.
• Collect customer payments and submit payments and daily activity sheets to office staff at the end of each workday.
• Use handheld palm units properly and enter accurate customer information in accordance with usage rules.
• Operate delivery vehicles safely and comply with traffic rules and DOT regulations.
• Perform Daily Vehicle Inspections (DVIRs) and report issues to management.

Benefits

• Paid time off (PTO) with a generous accrual rate.
• Full benefits package, including a 401(k) with company match, following the introductory period.
• Career advancement opportunities.
• Upskilling opportunities and promotion from within.
• Use of Culligan equipment at home free of charge.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed