Patient Coordinator - Float

Summit Orthopedics • Hastings, MN

54d • $22 - $27 • Onsite

About The Position

At Summit Orthopedics, the Patient Coordinator works under the direct supervision of the Practice Development Manager and coordinates clinical support for patients’ care. The role focuses on follow-up appointments, surgery coordination and scheduling, and communication across care teams and Summit departments. The coordinator also performs non-clinical activities in support of patient care as directed by physicians and other providers or clinicians.

This is a full-time float position with a Monday–Friday schedule of 7:30 AM to 4:00 PM, subject to change based on clinic or team needs. The position requires coverage at all Summit campuses and may include Summit outreach sites. Duties may include answering and triaging patient calls, managing team voicemail and email, coordinating schedules and care, entering physician orders in the electronic medical record, completing standard patient forms, backing up other teams, and rooming patients as directed.

Responsibilities

• Answer and respond to patient phone calls; manage team voicemail and email; and appropriately triage calls.
• Manage one or more physicians’ daily schedules, clinic schedules, and surgery schedules, including scheduling and logistics for patients with urgent needs.
• Coordinate patient care among team members, other service line teams, and Summit departments.
• Communicate information from physicians and other care providers to patients and staff in support of patient care.
• Maintain and complete worklists in coordination with identified care team members.
• Accurately enter physician orders into the electronic medical record.
• Complete standard, non-complex patient forms, such as FMLA, short-term disability, and workers’ compensation forms, as directed by a physician or other care provider.
• Provide patients with information packets and documents in accordance with physician protocols, as directed.
• Act as immediate backup to other teams, including teams within the same or other service lines, and assist with voicemail, email, and task lists as needed.
• Room patients and initiate visits for physicians and other providers or clinicians, as directed.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off
• 401(k) and profit-sharing retirement plan
• Potential additional compensation in the form of bonuses, differentials, and/or deferred compensation

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed