Patient Coordinator (Bilingual, Spanish)

Hero Practice Services•Belvedere, CA

9h•$18 - $26•Onsite

About The Position

Kids Dental Place in East LA, California, is seeking a Patient Coordinator to efficiently manage front office processes in a pediatric dental practice. The role includes answering phones, scheduling appointments, and collecting payments. The coordinator delivers a welcoming experience to patients and caregivers, keeps intake information complete and accurate, and helps ensure patient flow and appointment schedules are organized. The position also includes maintaining a clean, presentable practice and supporting the organization’s mission to provide high-quality, compassionate dental, vision, and orthodontic services to underserved children. Other duties supporting the business and its mission may be assigned. The posted pay range is $18–$26 per hour. The posting offers full-time benefits, including medical, dental, and vision insurance, a 401(k), paid time off, paid holidays, and monthly bonus opportunities. Career growth within the practice and region is also mentioned.

Requirements

Attention to detail and the ability to handle a diverse workload.
Strong interpersonal skills and a friendly, outgoing demeanor.

Nice To Haves

Bilingual ability is a plus; the title specifies Spanish.
Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
Previous dental experience is a plus.

Responsibilities

Provide a welcoming, high-quality experience to patients and caregivers while ensuring intake information is accurate and complete.
Call patients regarding appointment confirmations, reminders, and cancellations.
Follow scheduling best practices to optimize patients’ time.
Review patient and family health needs to ensure those needs are met.
Coordinate patient flow by keeping the appointment schedule organized and full.
Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
Perform other duties that support the business and its mission to provide high-quality, compassionate dental, vision, and orthodontic services to underserved children.