Patient Coordinator

Ivyrehab • Howell, MI

3d • Onsite

About The Position

The Patient Coordinator is the backbone of the clinic and has a direct impact on the patient experience. The role works collaboratively with clinicians and colleagues to provide exceptional patient care and customer service. The Patient Coordinator helps the clinic maintain optimal performance in a supportive environment that offers opportunities for growth and development.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time-management skills and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• Two or more years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Greet and check in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorization.
• Collect payments.
• Process new patients.
• Help the clinic maintain optimal performance.
• Collaborate with clinicians and colleagues to support patient care and customer service.

Benefits

• Eligibility for a full benefits package beginning within the first month of employment.
• Generous paid time off plans.
• Paid holidays.
• Bonus incentive opportunities.
• Training programs focused on administrative excellence and leadership development.
• Mentorship and career advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed