Medical Receptionist - Full benefits, no weekends, 401k matching!
Virginia Eye Consultants•Norfolk, VA
•Onsite
About The Position
Virginia Eye Consultants is hiring a full-time Patient Coordinator in Norfolk, Virginia. The position is in the Ophthalmology department and reports to the Patient Coordinator Supervisor. The coordinator is the first point of contact for patients, setting the tone for their visit through excellent patient care while handling administrative duties to support a smooth check-in and check-out experience. Occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton is required; mileage is paid. The listed pay is $18–$19, depending on experience.
Requirements
- High school diploma or GED.
- At least one year of related experience and/or training, or an equivalent combination of education and experience.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to interact courteously and professionally with employees at all levels.
- Desire to gain industry knowledge and training.
- Initiative in accomplishing practice goals.
- Ability to grow, adapt, and accept change.
- Ability to foster a positive, team-oriented, patient-focused work environment.
- Commitment to work over 40 hours when needed to meet business needs.
- Reliable transportation and ability to travel to multiple work locations with minimal notice.
- Ability to perform the stated physical demands, including lifting, carrying, pushing, and pulling items up to 25 pounds.
Responsibilities
- Provide exceptional customer service during in-person and phone interactions with patients.
- Greet patients promptly and professionally, and thank them when they leave.
- Answer external and internal phone calls and provide prompt, courteous service.
- Respect patients’ time and doctors’ schedules by acting with urgency.
- Manage patient flow in the office.
- Know common fees for visits and collect the correct payments.
- Complete daily reconciliations, close out the day, and count down the cash drawer.
- Perform general office duties and cleaning as assigned by the manager.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Optical education reimbursement
- Competitive base pay
- Paid mileage for travel to satellite offices
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
