Medical Receptionist - Full benefits, no weekends, 401k matching!

Virginia Eye Consultants•Norfolk, VA

1d•$18 - $19•Onsite

About The Position

The Patient Coordinator is the first point of contact for patients and helps set a positive tone for their visit through excellent patient care. The role also handles administrative responsibilities that support a smooth patient check-in and check-out experience. This full-time position is based in Norfolk, Virginia, with occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton; mileage is paid. The stated pay is $18–$19, depending on experience.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Ability to interact courteously and professionally with employees at all levels.
Desire to gain industry knowledge and training.
Initiative in accomplishing practice goals.
Ability to grow, adapt, and accept change.
Ability to foster a positive, team-oriented, and patient-focused work environment.
Commitment to work more than 40 hours to meet business needs.
Reliable transportation allowing travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to perform the listed physical duties, including lifting, carrying, pushing, and pulling items up to 25 pounds, and frequent use of hands and technology.

Responsibilities

Provide exceptional customer service to patients in person and by phone, greeting them promptly and professionally and thanking them when they leave.
Answer internal and external phone calls promptly and courteously.
Manage patients’ time and the doctors’ schedules with a sense of urgency.
Manage patient flow in the office.
Know common fees for visits and collect the correct payments.
Complete daily reconciliations, close the day, and count down the cash drawer.
Perform general office duties and cleaning as assigned by the manager.