Patient Coordinator

Choice Healthcare Services • Glendale, AZ

19h

About The Position

The Patient Coordinator, also described as a Front Office Receptionist, schedules appointments, performs patient check-in and checkout duties, assists with checkout as needed, and handles administrative tasks. CHOICE Healthcare Services states that its mission is to provide everyone access to the healthcare they need. It is the largest provider of pediatric dental care in the Southwest United States and emphasizes high-quality care for children in its communities.

The role requires regular, predictable attendance and the ability to work effectively with others. CHOICE describes its teammate offering as including support for wellbeing and work-life balance, professional and personal growth, experienced leadership support, a fun and supportive team dynamic with events and celebrations, and a comprehensive benefit package.

Requirements

• High school diploma or equivalent.

Nice To Haves

• At least 6 months of healthcare or dental front office experience.
• Bilingual in Spanish.

Responsibilities

• Collect and process payments.
• Import authorizations received by mail and call parents.
• Schedule treatment and recall appointments.
• Confirm treatment appointments.
• Answer calls throughout the day.
• Process no-show reports.
• Schedule patients from the ASAP list.
• Check patients in and out.
• Verify information on file.
• Verify insurance eligibility.
• Call patients when they are more than 10 minutes late.
• Confirm observation appointments.
• Schedule observation appointments.
• Work on the daily sign-in sheet.
• Scan in NPP and enter it in the system.
• Maintain regular, predictable attendance.
• Get along and work effectively with others.

Benefits

• Care for wellbeing and work-life balance.
• Professional and personal growth.
• Experienced leadership support.
• Fun and supportive team dynamic with events and celebrations.
• Comprehensive benefit package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED