Patient Coordinator - Part-Time

Aspen Dental Management•Beavercreek, OH

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks that help create lasting impressions and build trust and loyalty with patients. The role provides patient service and support, including appointment scheduling and confirmation, chart organization, insurance verification, and payment collection. It also involves balancing nightly deposits and processing credit cards. The position reports to the Manager. New team members participate in a four-week training program.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be at least 18 years old.

Responsibilities

  • Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Free continuous learning through TAG U.
  • Flexible scheduling.
  • Competitive compensation.
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