Medical Receptionist - paid local travel, full benefits
About The Position
The Patient Coordinator is the first point of contact for patients and sets the tone for their visit through excellent patient care. The role also performs administrative duties needed to support a smooth patient check-in and check-out experience. The position is based in Richmond, Virginia, with regular travel to Colonial Heights and Williamsburg and some travel to Fredericksburg and Tappahannock. Mileage and travel time worked are paid. The clinic is open Monday through Friday from 7:00 a.m. to 5:30 p.m.; shifts fall within those hours, though employees may need to work earlier or later as needed. The role may require working more than 40 hours to meet business needs.
Requirements
- High school diploma or GED.
- At least one year of related experience and/or training, or an equivalent combination of education and experience.
- Ability to interact courteously and professionally with employees at all levels.
- Desire to gain industry knowledge and training.
- Initiative in accomplishing practice goals.
- Ability to grow, adapt, and accept change.
- Ability to foster a positive, team-oriented, patient-focused work environment.
- Commitment to work over 40 hours when needed to meet business needs.
- Reliable transportation allowing travel among multiple work locations with minimal notice.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Responsibilities
- Provide exceptional customer service during every in-person and telephone patient encounter.
- Greet patients promptly and professionally, and thank them when they leave.
- Answer external and internal calls and provide prompt, courteous service.
- Practice urgency with patients’ time and the doctor’s schedule.
- Manage patient flow in the office.
- Know common fees for visits and collect the correct payments.
- Complete daily reconciliations, close the day, and count down the cash drawer.
- Perform general office duties and cleaning as assigned by the manager.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
- Paid mileage and travel time worked
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
